Privacy Policy – BusinessHub

This Privacy Policy explains how BusinessHub (“we”, “us”, “our”) collects, uses, shares, and protects your information when you use our website, marketplace, and related services (the “Service”). By using the Service, you agree to the practices described in this Policy.

1. Information we collect

Account information: name, email address, phone number, password (stored as a secure hash), role (buyer/seller/admin), and profile photo (if provided).
Vendor information: store name, business type, and other details you add to your vendor profile.
Marketplace content: items/products you list, images you upload, locations, descriptions, and availability details.
Communications: messages and support requests you send through the Service.
Technical data: device and browser information, log data, approximate location (from IP), and cookies/identifiers necessary to operate and secure the Service.

2. How we use information

Provide and operate the Service, including account creation, authentication, and marketplace features.
Maintain security, prevent fraud/abuse, and enforce our terms.
Improve the Service, troubleshoot issues, and perform analytics.
Communicate with you about your account, support requests, and service-related updates.

3. How we share information

We may share your information in limited circumstances:

With vendors/buyers as part of the marketplace: for example, information needed to facilitate inquiries and communication.
Service providers: hosting, storage, analytics, and other vendors who help operate the Service (under confidentiality obligations).
Legal and safety: to comply with law, protect rights, investigate fraud, or respond to lawful requests.
Business transfers: if we are involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction.

4. Cookies and similar technologies

We use cookies and similar technologies to keep you signed in, remember preferences, and help secure the Service. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

5. Data retention

We retain personal information for as long as necessary to provide the Service and for legitimate business purposes (such as security, dispute resolution, and compliance with legal obligations). We may retain certain information longer where required by law.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

Access and update: you can review and update your profile information in your account settings.
Deletion: you may request deletion of your account where applicable; certain data may be retained as required by law or for legitimate purposes.
Communications: you can contact us to ask questions about this policy.

8. Children’s privacy

The Service is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Policy from time to time. When we do, we will update the “Last updated” date above. Continued use of the Service after changes means you accept the updated Policy.

10. Contact us

If you have questions about this Privacy Policy, please contact us via the Support page.